You just received your prepaid debit card and not sure how to begin using it?

We recommend you reread over the cardholder website on back of your card for more specific details.

Here are a few things to remember as you get started with your new prepaid debit card:

1.  Please retain and save your four digit access number. 

• In the same envelope your card came in, there is a paper with your four digit Access number. 
• Be advised only you know your four digit access number. 
• The access number is good for when you log in to your cardholder website and automated phone number located on the reverse side of your card.
• You can activate your card on your cardholder website or the automated phone number with your card number and access number.

2.  Please retain and save your four digit pin number. 

• In the mail (about 3 days after your card arrives) separately you will receive your four digit Pin number. 
• Be advised the pin is different than your access number. 
• The pin number is good for when you want to use an ATM to withdraw the money you load into your card. 

3.  For your convenience the online cardholder website is available to you 24/7 to find:

• A) The current card load option(s),
• B) The cardholder terms & conditions
• C) The applicable usage/operation fees and
• D) View your card history.

4.  It is important you keep your prepaid debit card in good standing by:

• A)  Loading money in your card via the specific load method(s) available,
• B)  Keeping card with a positive balance and
• C) Keeping your card active by using it (ex: spending your money off card and/or viewing your card history on cardholder website). 
• D) Avoid leaving it in your purse or wallet for too long before working with it, inactivity and/or negative balance will close out your card before the expiration date. 

5.  Please use only load option(s) available:

• Direct Deposit and/or U.S. Postal Money Order.

• Remember the load option(s) available won’t be instant. 
• Please allow processing time at least 7 business days from when your load request is received by the company in order for it to post into your prepaid debit card. 
• Reread cardholder website for specific “Loading Money To Your Card” details. 

6.  If you lost your prepaid debit card:

• Please contact customer service right away at www.edpreporting.com

7.  For your safety:

• Remember keep track of your prepaid debit card, access and pin. 
• To keep your card safe never let anyone else use it.

Please take time to reread more about it on the cardholder website.
Enjoy working with your prepaid debit card.